How to check Axis Bank credit card application status online

You have applied for an Axis Bank credit card and would like to check the status of your application. You can do so online through various methods, using your application reference number or ID, your PAN card number, or your mobile phone number. To make the process easier for you, we have created this guide to help you track the status of your Axis Bank credit card application with quick and straightforward steps. So, without further ado, let’s get started.

Check Axis Bank Credit Card Application Status via Application ID

The application ID would be 20-digit and 9-digit number, which you may have received after applying for the Axis Bank credit card online and offline respectively. You will receive this Application ID on your mobile phone as an SMS or on your e-mail address. 

Step 1: Go to this Axis bank page called: Track Your Credit Card Application Status Here

Step 2: Tap on the ‘Application ID & Mobile Number‘ tab.

Axis Bank application IDStep 3: Type in your ‘Application Reference Number’ and the Mobile Number in the respective boxes.

Step 4: Tap on the ‘Submit‘ button.

You will see the Axis Bank credit card application status on the subsequent screen.

Check Axis Bank Credit Card Application Status via PAN card number

Step 1: Visit the Axis Bank page – Track Your Credit Card Application Status Here

Step 2: Tap on the ‘PAN Number & Mobile Number‘ tab.

Axis Bank CC PAN CardStep 3: Fill in your PAN number and mobile number in the respective fields.

Step 4: Tap on the ‘Submit‘ button.

The application status will appear on the following screen.

Check Axis Bank Credit Card Application Status via E-mail

Keep your application reference number handy.

Step 1: Go to the Axis Bank ‘Send us an Email‘ page.

Step 2: Enter the registered email and captcha in their respective columns.

Axis bank email contact

Step 3: Tap on the Verify button.

Step 4: In the following screen, you may have to enter details like the credit card applicant’s name, mobile number, and the application reference number. Keep it short and to the point. Submit it.

You should get a response within a few days.

Different Axis Bank Credit Card application statuses and what do they mean?

Now when you check for the Axis Bank credit card application status, you can see the following:

Approved status

Well, it means your application has been verified and the card is ready to be dispatched. So, you can now expect to receive the Axis Bank credit card soon.

Dispatched status

This is one step further as the bank has sent you the credit card to your registered address. You will get an SMS message on the registered mobile number with the shipment details including the likely date of delivery. 

Axis Bank CC

On-hold status

For some reason, your application is on hold and the bank may have done so to verify some details with you or it could be that the bank needs some more documents from you. Either way, you could expect a call or message from their side.

Rejected status

  • Your application may get a rejected status if you fail to meet any eligibility criteria (like low income, poor CIBIL score, no credit history, complication in the background verification).
  • It could also be that you have not submitted some documents.
  • In this case, you will be intimated about the application rejection over call or SMS but the bank may not specify the reason. For that, you can contact the bank.

FAQs

What is the Axis Bank Credit Card customer care number?

  • If you are calling from India, you can contact Axis Bank customer care at 1860-419-5555 and 1860-500-5555
  • If you are calling from abroad, then you can dial +91-22-67987700 to contact Axis Bank customer support.

How long after submitting the application can I check the status?

You can start checking the Axis Bank credit card application status in 2-3 days after you have applied for it.

How much is the delivery time for an Axis Bank credit card?

Once the bank receives your application, it takes 21 days to process and for the card to reach you.

What are the eligibility criteria for applying for an Axis Bank credit card?

  • You are between 18 and 70 years of age.
  • You must be a resident Indian or NRI.
  • You have an active credit history
  • You have sufficient income for the card you are applying.

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